Frequently Asked Questions
If you spend a lot of your time answering emails or social media queries, an FAQ can be a real timesaver. It can also help prevent costly and time-consuming returns in your online store.
1. General Questions
For blood tests, one of two methods may be used. Your finger may be pricked by a lancet for a small amount of blood to be put in a BD Microtainer® Tube. More commonly, a vein on the inside of your arm may be the source. First, the skin over the vein is cleaned with alcohol or an antiseptic. Next, a tourniquet is wrapped around the upper arm to enlarge the veins in the lower arm by restricting blood flow through them. A small needle is gently inserted into a vein and the tourniquet is removed. Blood flows from the vein through the needle, and is collected in a syringe or blood tube. After the needle is taken out, the puncture site is covered for a short time to stop any bleeding. You will be told how to collect urine samples, stool, sputum, semen or other specimens that can be collected at home.
Services are offered in the areas of Biochemistry, Clinical Pathology, Cytopathology, Haematology, Immunology, Microbiology, and Serology. We offer imaging services like Ultra sound Scanning, Digital ECG, Dental OPG etc.
A few blood tests do require fasting prior to having your blood drawn. Please contact our diagnostic centre to understand the requirements.
Though most tests are completed and reported within about 24 hours of receiving the sample for testing, certain tests take several days to weeks. To know the status of the report, you can call any of our branches or our support number.
You may collect the test reports from any of our centre referring your Visit ID/ UHID Number / registered mobile number. You may also visit https://www.nationalscans.com/ns/result.jsp, key in the Visit ID and Password mentioned on your bill copy and download the report if required. For further information on reports speak to our Customer Care Executive at 808 6789 111.
Though taking an appointment is not mandatory, appointment scheduling can be done by calling the relevant centre.
